 |
ORDER BY PHONE/FAX
To place orders by Telephone, please call our toll free customer service
number:
1-312-238-9514 (Monday - Friday, 9AM - 5PM CST)
To place orders by Fax, please shop at our site by adding products to your cart
and then go to
your shopping cart and print the page and then fax to the following
number:
1-312-264-0448 (24 hrs day, 7 days a week)
Also, when faxing an order please provide the following additional information.
-
First Name
-
Last Name
-
Email
-
Telephone Number
-
Billing Address
-
Billing City
-
Billing Zipcode
-
Credit Card Type
-
Credit Card Number
-
Expiration Month & Year
-
Credit Card CSR Code
ORDER CONFIRMATION
MyOnlineSource.com believes in the importance of good communication with
our customers, especially when orders have been placed. After you complete your
order, we will send you an email verifying that your order was received and is
being processed.
ORDER TRACKING
Order tracking provides customers with real-time-status information on orders
they have placed with MyOnlineSource.com. You can log into your account and
check the status of your order or you will receive your tracking number
via email the same day your order is shipped. Track it right to your
door.
ORDER SAFETY
MyOnlineSource.com guarantees safe shopping online and protects you while you
shop. We provide you a guaranteed secure way to purchase items and gifts
online without worrying about credit card safety.
Our secure server software by Verisign (click
to verify) is the leading industry standard for secure commerce
transactions. We use the latest encryption technology (128 bit encryption) to
insure that no outside parties can view your credit card. It encrypts all of
your personal information including credit card number, name, address and phone
number, so that it cannot be intercepted and read over the web.
We guarantee your purchase security. If you make an online purchase with us and
someone uses that information to make a fraudulent charge on your card, we will
reimburse you for the difference, or up to $50 of your liability as the holder
of the card (almost all credit card companies limit your liability to $50).
With our Security Guarantee, you can use your credit card to make purchases on
this web site without fear of liability for misuse of your credit card
information. The only condition to our guarantee is that you must be in
compliance with the terms and conditions of your credit card agreement.
That's it! So feel free to purchase your items and gifts through
myonlinesource.com, and thank you for using our service.
BULK DISCOUNTS
5 or more trees - 10% discount
10 or more trees - 15% discount
20 or more trees - 20% discount
Please note:
All orders must go to one location.
Our shopping cart does not take any discount. Please email or fax your order.
Or, if you like, email your phone number, and we will call you for your order.
If you are making a purchase exceeding 20 trees for your business, government
agency, or educational institution, please call to learn about our additional
quantity discounts.
Please send any questions about MyOnlineSource's Warranty Information to:
customerservice@myonlinesource.com
|
|
